The Role The Health & Fitness Instructor role requires you to be customer focused at all times and use your industry expertise and training to provide exceptional service to our members in a professional and timely manner. Duties Drive engagement by using member retention tools and providing...
The Role The Health & Fitness Instructor role requires you to be customer focused at all times and use your industry expertise and training to provide exceptional service to our members in a professional and timely manner. Duties
- Drive engagement by using member retention tools and providing exceptional customer service.
- Deliver premium group training sessions, gym inductions, provide members with advice, and enforce gym etiquette.
- Perform cleaning duties as required, report maintenance issues, and complete administration tasks via CRM software.
- Assist with member enquiries and escalate complaints where necessary.
- Available for opening, closing, and weekend shifts.
Skills & experience
- Certificate IV in Fitness or recognised tertiary education equivalent.
- Demonstrated experience as a Fitness Instructor with a proven ability for high-level exercise prescription and small group training.
- Additional accreditation in specialised programming/training desirable but not essential.
- Exercise Professional Registration.
This role requires a Working with Children Check, current First Aid & CPR. Applicants must have the right to work in Australia. About Us Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue. Located at Wallumattagal Campus, North Ryde, our facility includes a heated indoor and outdoor pool, fully equipped health club, group fitness classes, squash courts, multi-purpose sports halls, gymnastics hall and 4 professional playing fields that cater for various university and community-based programs.
Benefits of working for Campus Life
- Join a supportive, inclusive, and vibrant team
- Engage with members from the broader community as well as the university and students.
- Free gym membership to Macquarie University Sport & Aquatics Centre.
- Competitive above award hourly rate.
- VIP membership to the Campus Life outlet loyalty program and a 25% discount on Macquarie University merchandise.
- Access to Macquarie University Library, (borrowing, printing, computer access and databases).
- Access to employee flu shot program.
